The KRIOR products in the Ice your Skin range are specially designed to work together.

Step 1: Open the silicone ball

Step 2: Place the rose quartz heart in the bottom half

Step 3: Fill one measuring line of Ice Essential into the lower half of your "Ice your skin Eisball".

Step 4: Close the bottom and top halves 

Step 5: Insert the funnel into the ball opening 

Step 6: Fill the ball up to the mark; carefully place your "Ice your skin Eisball" overnight (at least 6 hours) upright with the opening upwards in your freezer

Step 7: After about 6 hours, open the upper half of the "Ice your skin ice ball".

Step 8: Massage your face, neck and décolleté with the "Ice your skin ice ball" for 30-40 seconds in circular movements; always work outwards from the center of the face. 

Step 9: Then work the remaining moisture into the skin with your fingers.

Step 10: Take 1-2 pumps of the Ready to Glow cream

Step 11: Apply the Ready to Glow Cream to the face, neck and décolleté and massage in in circular motions.

A NOTICE:
Content suitable for freezing. For external use only.

Hold the Ice Ball during use always on the move 
and don't stay in one place for too long.

The treatment with the frozen ball massages the skin, gives it a rosy freshness thanks to the cold and injects the active ingredients perfectly matched to this treatment into the skin. 

With the final 24-hour care cream, the skin is supplied with all the active ingredients that it was unable to absorb during the cold treatment.

A visible feeling of freshness remains throughout the day. The glow caused by the application is still visible on the face many hours after the application, the skin is well supplied with blood and looks plump and rosy. 

The fresh kick not only invigorates the facial skin, but also generally dispels tiredness in the morning (similar to an invigorating contrast shower). 

Even slight headaches can be alleviated by the pleasant cold. The treatment is not only the ideal care program in the morning, but is also perfect after the sun to cool and care for sun-stressed skin and to obtain a long-lasting healthy tan. 

For men, the application is a pleasant care ritual, especially after shaving, and is quick and uncomplicated.

Thanks to the Ice Essential, the water melts a little faster than pure frozen water, so there is no risk of injury if the ice ball is constantly moving.

Only apply skin icing for as long as it feels good to you.

The Day & Night Cream Ready to Glow and the Ice Essential Wake up call were specially developed for skin icing and are suitable for all skin types. Both products performed very well on healthy skin in dermatological tests. To the Dermatest homepage

Bei Rosezea / Cuperose / Acne we recommend you to consult a doctor as the Ice-Essential is 10 times concentrated.

Yes, you can put a small amount (the size of a pea) in the palm of your hand and massage directly onto your face, neck & décolleté. This gives your skin an extra boost and glow.

Since the Ice Essential is 10 times concentrated, we recommend that you consult a dermatologist before using this product if you have skin problems. With normal skin, Ice Essential performed very well undiluted in the dermatological test. To the Dermatest homepage

Yes, the KRIOR products are tested by an independent company, Dermatest GmbH, and found to be very good in terms of skin compatibility. To the Dermatest homepage

The test is carried out on different skin types. The basis is a normal skin. If you tend to have problem skin, we recommend that you consult your dermatologist. All important information about the ingredients and active ingredients can be found on the product page of the respective product.

We attach great importance to consistently avoiding parabens, silicones, mineral oils, synthetic preservatives and fragrances.

Before each application, we recommend thorough cleaning of the skin.

Unopened, the "Ready to Glow" Day & Night Cream and the "Wake up Call" Ice Essential have a shelf life of 30 months.

The shelf life after opening can be found on the jar symbol on your KRIOR product.

The KRIOR products are made without synthetic preservatives and should be consumed as directed.

Alcohol is not additionally added to the KRIOR products, but is a component of the active ingredient complex and is found here in very small quantities.

To prevent dehydration, KRIOR products contain valuable oils from controlled organic cultivation.

KRIOR care products are free of silicones, parabens, paraffin, PEGs, hormones or endocrine disruptors, microplastics, palm oil, mineral oils, mineral wax and synthetic preservatives.

Purity of the ingredients and consistent pursuit of the clean beauty approach are essential for KRIOR.

Our products are free of perfumes. If you can detect a light scent, it comes from the natural oils from certified organic farming.

Yes, KRIOR products are not tested on animals. Our cosmetic products are manufactured in Germany and are therefore subject to German and European regulations.

You can carefully remove your hemisphere from the silicone mold, turn it over and continue using it for the next few days.

Close both halves of the ball to store your ice ball as usual.

Use the face cloth and hold the hemisphere with it during use.

After you have already used half of your ice ball, you can detach the second half from your ball, turn it and use it from the other side.

If you froze the rose quartz heart at the same time, now is the moment to release the heart.

The melting point is low thanks to the Ice Essential.

Gently glide over the back of your hand to smooth the edges. If your rose quartz heart doesn't come off right away, glide a little longer over the back of your hand.

Our products have been dermatologically tested on healthy skin. If you have skin problems, you should consult a doctor before using ice (with the Ice Ball or pure). The Ice-Essential is specially developed for skin icing and has a 10-fold concentration.

Basically, our care products are also harmless during pregnancy and breastfeeding. Our cosmetics were developed in the clean beauty area and are free of critical ingredients that can have a negative impact on the environment, the skin and our health. Our premium active ingredient cosmetics are free from silicones, parabens, paraffins, hormones, microplastics, palm and mineral oil. It is vegan, with no added fragrances and no synthetic preservatives. Our Ice Essential and Day & Night Cream do not contain any retinol either. Since your skin can react differently due to the pregnancy hormones, we recommend that you consult your specialist again.

We are very sorry if you received damaged goods. This rarely happens, but can happen due to shipping.

Please take a photo of the damaged goods and how the packaging arrived and contact our customer service: support@krior.de.

Withdrawal & Returns

Right of withdrawal

I. Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of withdrawal, you must inform us (KRIOR GmbH, Griesbachstrasse 7, 76185 Karlsruhe, Germany, email: support[at]krior.de by means of a clear statement (e.g. a letter sent by post or email) about your decision to cancel this contract. You can use the attached sample cancellation form, which is not mandatory.

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within 14 days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

The goods must be returned insured in order to receive a tracking number and to ensure the availability of the goods for us, in accordance with our cancellation policy.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Sample cancellation form

If you want to revoke the contract, please fill out this form and send it back to:

KRIOR GmbH
Griesbachstrasse 7
76185 Karlsruhe
Germany

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
_________________________________________________________________
Ordered on (*)/received on (*): 
_________________________________________________________________
Name of consumer(s): 
_________________________________________________________________
Address of consumer(s):
_________________________________________________________________

Telephone number of the consumer(s):
_________________________________________________________________

Reason of consumer(s):
_________________________________________________________________

____________________________________________
Signature of consumer(s) Date

(*) Delete where not applicable.

B. Special Notices

If you finance this contract with a loan and later revoke it, you are no longer bound by the loan contract, provided that both contracts form an economic unit. This is to be assumed in particular if we are your lender at the same time or if your lender uses our cooperation with regard to the financing. If we have already received the loan when the revocation takes effect, your lender shall assume our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the revocation or the return. The latter does not apply if the subject of the present contract is the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives).
If you want to avoid a contractual commitment as far as possible, make use of your right of revocation and also revoke the loan agreement if you also have a right of revocation.

Returns after revocation and in the event of a complaint

Please note the following general information for returns:
Clarification: Compliance with the instructions is not a prerequisite for the effective exercise of the right of withdrawal in accordance with section "revocation“.

Please avoid damaging or contaminating the goods. If possible, the goods should be returned to the seller in the original packaging with all accessories. If the original packaging is no longer in your possession, other suitable packaging should be used to ensure adequate protection against transport damage and to avoid any claims for damages due to damage caused by defective packaging.

Please note that we can only refund unopened products!
If your order included free products, we ask that you return them as well in order to receive a full refund of the purchase price. If you keep parts of the products, we can only give you a partial refund.

Return after cancellation:

You bear the direct costs of returning the goods.

In the event of a cancellation, the customer must send the goods back insured in order to receive a tracking number and ensure the availability of the goods for us, in accordance with our cancellation policy.

Returns in the event of a complaint:

If items are damaged (e.g. broken glass) or have other defects, you can of course complain. Please contact our customer service using the contact form. To the cancellation instructions